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Support

Need help with Dayably? Check the FAQs below or get in touch.

Frequently Asked Questions

Where is my data stored?

All your data is stored on your device only, using your browser's local storage (IndexedDB). We never see, collect, or have access to your personal information.

Will I lose my data if I clear my browser?

Yes. If you clear your browser data or app storage, your Dayably data will be deleted. We recommend regularly backing up your device. On mobile, your data is included in standard device backups (iCloud or Google backup).

Can I use Dayably on multiple devices?

Currently, Dayably works on one device at a time. Your data does not sync between devices. We may add optional cloud sync in the future.

Is Dayably free?

Yes. Dayably is completely free to use. No ads, no in-app purchases, no hidden costs.

Can my OT or support coordinator see my data?

No. Your data stays on your device. You can choose to show your screen to your OT during meetings, or export specific reports to share — but we never give anyone access to your data.

Is Dayably an NDIS-funded support?

Dayably is classified as Low Cost Assistive Technology under the NDIS. Your OT or support coordinator can recommend it as part of your plan. The NDIS line item is 03_222100911_0124_1_1.

Does it work offline?

Yes. Dayably is designed to work fully offline. Once you've loaded the app, you can use it without an internet connection. Your data is always available on your device.

How do I install it on my phone?

On iPhone: Open Dayably in Safari, tap the Share button, then 'Add to Home Screen'. On Android: Open in Chrome, tap the menu (three dots), then 'Add to Home Screen' or 'Install App'.

I found a bug or have a suggestion

We'd love to hear from you! Email us at support@i2rapps.com with details about what happened or what you'd like to see improved.

Accessibility

Dayably is built with accessibility as a foundation. We support VoiceOver, TalkBack, switch access, adjustable text sizes, high contrast mode, and keyboard navigation. If you encounter any accessibility barriers, please let us know — we take these reports seriously.

Contact Us

Can't find your answer? Reach out and we'll help.

Email: support@i2rapps.com

Response time: We aim to respond within 2 business days.

NDIS Participants

If you need help with your NDIS plan, rights, or providers, check out the NDIS Rights Library built into Dayably — it has plain-language articles about your rights as a participant, how to prepare for plan reviews, and how to appeal decisions.

For NDIS-specific support outside of Dayably, you can contact the NDIS directly on 1800 800 110 or visit ndis.gov.au.